Dear Valued Customer,
With the widespread news about the Coronavirus, COVID-19, we understand that the situation is very distressing and of mounting concern. At CMM Technology, we are following the best practices provided by our local health organization (www.health.gov.au), and are monitoring any changes in recommendations as the days unfold.
We want you to know that the health and safety of our team and yours is of utmost importance to us and is guiding our decisions during this unprecedented time. Currently, we are monitoring this situation daily, and will adjust business operations and policies as required.
Presently, our facility continues to be fully operational. As we have maintained a rolling 3 months sales average in stock holdings we are fulfilling and shipping orders on time, and our lab is calibrating instruments within the same turnaround times you've been accustomed to.
To maintain business continuity, we have implemented the following enhanced safety measures:
- All employees who can work remotely will be doing so as of March 23, 2020
- All employees are strictly adhering to good hygiene practices and social distancing procedures – including routine hand and work place sanitisation.
- No non-essential travel by our workforce as per government instruction. Our sales staff will still be available for site sales appointments if required.
In the meantime, in order to ensure the fewest possible interruptions to your business, we are available to support your needs including orders, calibrations, best practices consultation and application support.
We continue to offer our distance learning module HLTPAT005 Collect Specimens for drugs of abuse testing. firstname.lastname@example.org
Should you have any questions or concerns, please do not hesitate to contact us through any of the following options:
Tony Calder – Business Development Manager 0458 838 111
Col Passmore – Director Sales & Operations 0418 200 220
Office – 1300 79 70 30
The team at CMM Technology